AURO:GROUP
Frequently asked questions
Business to Business customers
If you are an European company with a valid UID/VAT number you can verify your VAT exemption in our cart section.
After the VIES VAT number validation you will be able to checkout as a B2B customer who qualifies for an intra European Union VAT free delivery.
Your Shipping address must match the country of your VAT/UID registration number.
This exemption does not apply to businesses registered in Austria, or sales with an Austrian delivery address in general.
If you experience any problem with the verification, you can send us an email with your company details and your UID/VAT number and we will link the VAT examption to your checkout email address.
I am already an AURO Austria Customer, can I order with my individual price structure and payment terms?
Our webshop can reflect your current individual customer price structure and payment terms, like open invoice. Please register a profile on our store and send us your customer details at shop@auro.group.
Wann erhalte ich meine Bestellung?
Wir versenden Ihre Bestellung so schnell wie möglich. Nach dem Versand erhalten Sie eine E-Mail mit Tracking Informationen.
Einige Artikel müssen wir bei unseren Vorlieferanten bestellen, hier kann es zu etwas kleinen Lieferverzögerungen kommen.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. Shipping cost will be calculated at checkout. If you want to have an individual shipping offer or an alternative shipping provider please contact us shop@auro.group.